On 14 August, 11 domestic airlines published along with 2 Shanghai airport airlines a series of "welcome World Expo" services. It includes: when a flight is delayed, the passengers will be informed every 30 minutes.
These 11 domestic airlines including Eastern Airlines, Air China Southern Airlines, Shanghai Airlines, Jixiang Airlines, Spring Airlines, Shenzhen Airlines, Xiamen Airlines, Hainan Airlines, Shandong Airlines and SichuangAirlines.
As we know, are sometimes delayed flights to China. It is one of the problems that many passengers complain. The airline, the flight is delayed do not communicate with their passengers in time, whereby disputes between passengers and airlines.
Therefore, the 11 national airlines, which are for flights from China, a joint pledge: if a flight is delayed will be the passengers will be informed in time and every 30 minutes if it causedby the airline, the airline will take an active measures to fulfill their duty.
In addition to complaining that those carriers with the two airport aviation services company first brought forward detailed transaction time to check in, baggage transport. For example, after receiving a complaint case, the airline company handle it within 15 working days, the waiting time of passenger check-in, Economy class cabins to buy tickets to no more than 20Minutes, 7 minutes cab business.
On 14 August, Shanghai combines domestic aviation fuel consumption Rights Maintenance Conference, which is led by industrial and commercial department established. This joint conference deal "of supervisors to monitor usage rights for air service" to the quality of services 11 airlines and if they keep to their promises. It will periodically hint system, and call on the airlines, theirproblems in time if they have any.
It is introduced that the passengers who pass in and out Shanghai airport are expected to reach 70 million during 2010 Shanghai World Expo. The releasing of these measures will guide the airline companies to lift their service quality, thus lift the whole service level at Shanghai airports.
Friends Link : bahamas hotel indoor water park bahamas hotel
0 comments:
Post a Comment